 virtual
private
servers
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The nature of this page is self explanatory however we thought it would be good to define a little further the concept behind our offering complementary support. As a
valued client, we have no hesitation to going above and beyond the typical base level of support for you. Though it is important to remember that we strive for the
highest level of support available, and as such need to be sure that we can continue to expand our support team as needed to fulfill your requirements. As such if your
task is not covered under this listing, or the standard base support services, please see our paid services for more thorough assistance.
You Manage
- Your Applications, your customers through a control panel, any Website Content, Server Logs, CGI or Other Scripts
- Adding email, FTP and Subhost Users
- Customizing Core Services, Add-Ons or Installing Custom Applications
- Adding Domain Names
- Any Additional User-related Tasks
We Manage
- Admin Tools: Utilities, Control Panels & Documentation
- Managed Services: Backups, Monitoring, Security, DNS, System Administration
- Server Software: Updates, Upgrades and Patches
- Core Services: Shell, HTTP, FTP & POP, IMAP or SMTP mail
- Server Hardware: purchasing best-of-breed hardware for all components, configuration, power, uptime, monitoring, immediate repair and replacement of faulty components
- Network: Backbone, private and public peering, monitoring, and redundancy
- Tier III Data Center: Secure, state-of-the-art environment, fire detection/suppression systems, redundant uninterruptible power supplies and backbone Internet connections